All Systems Operational
Store API Operational
90 days ago
99.99 % uptime
Today
Modules and checkout API Operational
90 days ago
99.95 % uptime
Today
Search API Operational
90 days ago
100.0 % uptime
Today
Additional APIs for Storefront ? Operational
Graphs Operational
Slugs Operational
Passport Operational
Bigdata Operational
Default Storefront hosting and apps ? Operational
Google Cloud Storage Operational
Firebase Hosting Operational
Google Cloud Functions Operational
Google Cloud Firestore Operational
CMS and Storefront continuous deployment ? Operational
GitHub Actions Operational
GitHub Git Operations Operational
Images upload and optimization ? Operational
Cloudinary Media Transformation API - US Operational
Cloudinary Upload API - US Operational
DigitalOcean Spaces Operational
Main third-party servers ? Operational
Cloudflare CDN/Cache Operational
DigitalOcean NYC1 Operational
Cloudflare Workers Operational
Secondary third-party services ? Operational
DigitalOcean NYC3 Operational
DigitalOcean SFO2 Operational
AWS ses-us-west-2 Operational
DigitalOcean TOR1 Operational
DigitalOcean BLR1 Operational
DigitalOcean Spaces CDN Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Store API full doc response (avg.)
Fetching
Complex search response
Fetching
Past Incidents
Oct 20, 2021

No incidents reported today.

Oct 19, 2021

No incidents reported.

Oct 18, 2021
Resolved - We experienced a high level of API timeout due to network errors in reverse apps requests, especially for freight calculation where the problem is compounded by the slow response of some carrier apps.
We identified the issue, solved it and added new cache layers in the Modules API.
Oct 18, 14:30 GMT-03:00
Oct 17, 2021

No incidents reported.

Oct 16, 2021

No incidents reported.

Oct 15, 2021
Resolved - This incident has been resolved.
Oct 15, 13:37 GMT-03:00
Update - We are continuing to monitor for any further issues.
Oct 15, 12:37 GMT-03:00
Monitoring - Accumulated Store API internal transactions and webhooks resulted in performance degradation, this also generated a partial outage of the Modules API. Fixes were already made and we're monitoring now.
Oct 15, 11:45 GMT-03:00
Oct 14, 2021

No incidents reported.

Oct 13, 2021

No incidents reported.

Oct 12, 2021

No incidents reported.

Oct 11, 2021

No incidents reported.

Oct 10, 2021

No incidents reported.

Oct 9, 2021

No incidents reported.

Oct 8, 2021

No incidents reported.

Oct 7, 2021

No incidents reported.

Oct 6, 2021

No incidents reported.