All Systems Operational
Store API Operational
90 days ago
100.0 % uptime
Today
Modules and checkout API Operational
90 days ago
100.0 % uptime
Today
Search API Operational
90 days ago
99.92 % uptime
Today
Additional APIs for Storefront ? Operational
Graphs Operational
Slugs Operational
Passport Operational
Bigdata Operational
Default Storefront hosting and apps ? Operational
Google Cloud Storage Operational
Firebase Hosting Operational
Google Cloud Functions Operational
Google Cloud Firestore Operational
CMS and Storefront continuous deployment ? Operational
GitHub Actions Operational
GitHub Git Operations Operational
Images upload and optimization ? Operational
Cloudinary Media Transformation API - US Operational
Cloudinary Upload API - US Operational
DigitalOcean Spaces Operational
Main third-party servers ? Operational
Cloudflare CDN/Cache Operational
DigitalOcean NYC1 Operational
Cloudflare Workers Operational
Secondary third-party services ? Operational
DigitalOcean NYC3 Operational
DigitalOcean SFO2 Operational
AWS ses-us-west-2 Operational
DigitalOcean TOR1 Operational
DigitalOcean BLR1 Operational
DigitalOcean Spaces CDN Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Store API full doc response (avg.)
Fetching
Complex search response
Fetching
Past Incidents
Jan 25, 2022

No incidents reported today.

Jan 24, 2022

No incidents reported.

Jan 23, 2022

No incidents reported.

Jan 22, 2022

No incidents reported.

Jan 21, 2022

No incidents reported.

Jan 20, 2022

No incidents reported.

Jan 19, 2022

No incidents reported.

Jan 18, 2022
Resolved - Yesterday we experienced elevated errors and some time of major outage on Search API, then we've performed an emergency maintenance of search cluster to improve performance and availability.
Maintenance was already scheduled, but we had to perform it with urgency.
There were a major outage of Search API from 23:10 to 00:05 (Brasilia time UTC-3), some shards were retrieved earlier and in this case the search for some stores was also reset earlier.

THE MAINTENANCE WAS FINISHED AND THE CLUSTER INCREASED, but we are still following up and we apologize for the problems we were unable to avoid.

NOTE: Search API outages can disrupts the browsing experience and some integrations, but doesn't makes your shopfront offline and does not interfere with the checkout.
Jan 18, 23:30 GMT-03:00
Jan 17, 2022

No incidents reported.

Jan 16, 2022

No incidents reported.

Jan 15, 2022

No incidents reported.

Jan 14, 2022

No incidents reported.

Jan 13, 2022

No incidents reported.

Jan 12, 2022

No incidents reported.

Jan 11, 2022

No incidents reported.